CONTACT US

Viewings and pickup/drop off by appointment ONLY 
Based in the Dalefield area, Queenstown.

Please contact us at: info@queenstownweddinghire.com  

Alasdair Gay

Director
Operations Manager and Bookings Coordinator
Email: admin@queenstownweddinghire.com
Phone: 0210 344 671

Sarah Arkin

Director
Sales and Marketing
Email: info@queenstownweddinghire.com 

008 4190

Queenstown Wedding Hire is a family run business located in Queenstown, New Zealand - one of the most scenic and beautiful locations for a destination wedding in the world! Our passion is providing our wedding couples with those final 'finishing touches' and designer details that will truly set your wedding apart and make it an event that will be remembered for years to come!

Sarah is a full time wedding planner with Simply Perfect Weddings based here in Queenstown. Many of the QWH items available for hire have been collected over the years from gorgeous weddings that have been planned and styled by the Simply Perfect team. Don't hesitate to get in touch If you require any further planning, styling

or coordination for your upcoming wedding, they would love to help!

Alasdair is an engineer by trade and it was only through meeting Sarah that his engineering skills were dragged into the wedding world. You will find him hanging our stunning crystal chandeliers, rigging elaborate glass orb displays or creating bespoke wedding hire items such as our handmade wooden wedding arch at some of the most beautiful weddings in Queenstown.

We look forward to helping you create your ideal wedding day here in Queenstown!

DELIVERY DETAILS

Delivery Details

Delivery and collection can be arranged within the Queenstown and Arrowtown area for $25/each way for smaller orders. Larger orders as well as more distant venues will be quoted for upon application.

Orders may be collected and returned from our Queenstown storage area (in the Dalefield area) for no additional fee - by appointment only.

FAQ

How do I place a hire order with Queenstown Wedding Hire?

Simply go through the options on our website and select the items that you would like to use for your wedding. Add them to the 'My Quote' function and then submit that quote through to us so that we can check availability for your wedding date. Once we confirm availability of your preferred hire items we will send through an invoice with our terms & conditions for you to review. Then, payment of a 50% deposit  secures the items for your special day!

How do I recieve my hire items?

We offer a delivery service to any accommodation or wedding venue within Queenstown for $25/each way. Arrowtown and Gibbston Valley venues are $35/each way.  Please contact us for venues outside of these areas and we can provide a quote based on your location. Delivery can be arranged 1-2 days prior to the wedding, based on availability.

Can I collect/return my items from you to save on delivery fees?

Pickup and dropoff is avaialble for smaller orders of $100 or less. We are based in the Dalefield area and  you can arrange to collect and return items that you are hiring if you prefer for us not to deliver them. Items can be collected by appointment only and you may collect items 1-2 days prior to your wedding based on availability. All items must be returned 1-2 days after the wedding date unless agreed to prior.

Is the deposit I pay to secure the items refundable?

Once you pay the deposit for your hire items we will put these aside for your wedding day to ensure that you have everything you need. The deposits are non-refundable due to this booking process as other bookings may be turned down once your hire items are secured. Cancellation 30 days prior to your wedding date will incur no additonal fees aside from the deposit. A full forfeit of hire fees will be applied if cancelled within 30 days of the wedding date.

How do I pay for my hire items?

Our full bank details will be provided along with your hire invoice. Payment by credit card can be arranged through the PayPal secure system, an approximate 3% surcharge applies (based on order size) to all CC payments to cover fees associated with this service.

What happens if one of the items I hire is damaged or broken at the wedding?

A replacement fee for the hire item will be charged upon collection or pickup for any damaged or broken hire items.